Maintenance & Support

A real developer on call. Updates, backups, monitoring and quick fixes when you need them.

Maintenance & Support illustration

Websites aren't "set and forget." Plugins need updates, PHP versions change, backups need verifying, and something always needs tweaking. Our maintenance clients get a developer who knows their site inside and out, and who answers calls and email personally.

Many of our clients have been with us for over a decade. We keep their sites updated, secure and fast, make content changes and small improvements on request, and step in quickly when something goes wrong. My job is to do what I'm good at so you're free to do what you're good at: running your business.

Why efishinsea

  • Same developer every time
  • Long-term relationships (10+ years with many clients)
  • Flexible plans or hourly support
  • Emergency help when you need it

What's included

Safe updates

Core, theme and plugin updates tested so nothing breaks in production.

Backups

Regular off-site backups with verified restores when you need them.

Monitoring

Uptime, security and SSL monitoring with fast response to problems.

Performance

Caching, image optimization and database cleanup to keep things fast.

Content & tweaks

Edits, new pages, forms and small features handled for you.

Real support

Email the developer directly and get a real answer, quickly.

  1. 01

    Discover

    Tell us what's going on; we reply with questions and next steps.

  2. 02

    Plan

    Clear scope, timeline and a fixed or hourly estimate.

  3. 03

    Execute

    Work happens on staging or with backups, never blind on live.

  4. 04

    Support

    Launch checks, documentation and help whenever you need it.

Questions about maintenance & support

Yes. We start with a review of the site, updates and backups, then take over maintenance from there.

We offer monthly plans or hourly support depending on your site and needs. Contact us and we'll recommend the right fit.

I’ve worked with Sam for more than 20 years, both as the owner of a marketing consultancy and as an in-house marketing executive. He has handled website programming for my business, my clients, and companies where I’ve led marketing. Across all of those relationships, he has consistently earned my trust through his expertise, work ethic, and follow-through.

Over the years, circumstances have sometimes required me to work with other developers. Almost…

Todd WoldMarketing Executive & Consultant, Todd Wold

Want a developer in your corner? Let's talk →

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Let's build (or fix) something.

Tell us about your project, your hacked site, or the migration you've been putting off. You'll hear back from Sam directly, usually the same business day. You focus on your business; I'll take care of the tech.

  • 503 · tap to reveal
  • Portland, Oregon · working with clients world-wide
  • Hacked site? Put URGENT in your message.